Every business starts with the Freemium package.
To get the best out of your profile, go to the Subscriptions page or view My Subscriptions (clicking your business icon in the top right corner of the page and dropping down the menu list, then select My Subscriptions). In your Subscription page you can view your subscription history, see your renewal dates, cancel subscriptions (reverts to the Freemium package), upgrade packages, or select an Add on packages.
You can upgrade/downgrade your plan by clicking “Upgrade Plan” where it will take you to the comparative Subscriptions page. Select the plan you are wanting, choose how often you want the plan for, and simply purchase (look out for the 6 month and yearly discounts!). Similarly, you can also choose to purchase an Add-on Package here also (Explore or Featured).
In the Business Profiles page (from the drop down menu – clicking your business icon in top right of the page), the View Profile button will take you to your business profile page.
Depending on which subscription package you have, you will be able to add, edit and display your:
– Main profile picture (Top left picture – Must click Update once you have uploaded a new photo)
– Businesses description (About your business)
– Business Opening Times
– Business photos
– Website (Must start with: https://)
– Phone number
– Social media links (Must start with: https://)
Whether your business sells products, takes service bookings or does both, we have made it easy for you to create and display them on your profile!
1 – In the Services page (located on the top menu), you will first need to select a branch.
2 – Depending on if you want to create a Service or Product, you then need to select Services or Products.
3 – Upon selecting Services/Products, you then need to create Categories that you would like your listings to display under.
4 – Once you have created your Categories, click the Category you just created to select it and then add a Product/Service by clicking +adding new Services/Products.
Adding a Service: Fill in the required details:
– Service name
– Duration of the service (in minutes) ,
– From Date/To date (you can put the previous day to anytime in the future, best to put at least 1 year in advance)
– Service price
– Deposit required (No Deposit is pre-selected (you collect payments in-store). However, if you wish to collect payments directly through the app (via Partial Payment or Full Payment) then you need to create/connect a strip account from the email that was first sent to you)
– Service description (explaining what the service is about)
– Days and Times the Service is offered (To prefill the times according to your normal operating hours, select the checkbox above Days and Times)
Adding a Product: Fill in the required details:
- Product name
– Product price
– Stock Limit Required (this is your maximum quantity of stock)
– Deposit required (No Deposit is pre-selected (you collect payments in-store). However, if you wish to collect payments through the app (via Partial Payment or Full Payment) then you need to create/connect a strip account from the email that was first sent to you)
– Service description (explaining what the service is about).
The Featured add on puts your business in the homepage Featured Listing and is an additional way to promote to local customers. The Featured add on is also distance limited for Users, meaning it gives your business a better chance to be seen by more local consumers.
To Activate the Featured add-on, go to the Business Profiles page and click the Featured button to activate it.
Displaying your business in the Explore categories gives your business more exposure to consumers looking for engaging things to do. It helps reach more consumers that are looking for “something to do.”
Once you have subscribed to the Explore package, select the Branch that you want promoted. Choose your most appropriate Explore Category, enter a captivating name and upload an attractive picture.
(BlossomBookings Tip: To help draw customers to your profile, use a fun and exciting name with a different captivating picture. This will help attract more customers!)
A great way to get customers attention is to advertise that you are having a special. Customers can use a Coupon Code that you create to give either a fixed amount discount or a percentage off the price discount. This is an additional discount on top of any other discounts. You can set dates that a code can be used between, choose how many times a code can be used, or even select if you want a fixed discount price or percentage reduced. The choice is yours!
To create product/service listings and accept payments online, you first need to connect or create a Stripe account.
We use Stripe as our payment gateway so you can take customer payments securely.
Once your Stripe account has been created, you will receive a verification email from Stripe. Check your Stripe dashboard that you don’t need to provide any other verification information (it will tell you). If you do need to provide more information, you can do this by going to Settings > Account Details.
As your Stripe account is connected through our system, you only need to view or configure items in Dashboard, Payments and Balances tabs, nothing else.
If any refunds are to be processed, you are able to do that from the Payments tab.
We also recommend that you change your payout schedule to weekly, as this can simplify the process of returning funds.
Every booking that is made can be seen in the Bookings page along with all their details. You will be able to see the status of each booking, view the customers details, identify what payments have been made, what payments are remaining, and if required you can also amend any booking.
You can build a staff roster by adding staff members. Not only can you create a staffing roster, but you can also allocate staff members to specific Services. Meaning a customer can select a particular staff member to carry out a Service.
In the Staff page (click Staff in the top menu) select which branch you want to view and configure staff to. Add a new staff member by clicking Add New Staff and fill in the appropriate details making sure to select the exact Services that you are wanting that staff member to be allocated to. You will then need to allocate the times the staff member is available to work (or preselect the businesses operating hours), enter a date when you want the roster to start (or any day in the past if they are already working) and how often you want their work roster repeated. Once the staff member is allocated to the services selected, a customer can select those staff members for the service.